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Social Services

 

The Social Services Department is located on the Ground Floor, past the Chapel.  The Manager of Resident and Family Services is available from Monday to Friday, 8:30 am to 4:30 pm, for the resident and his/her family to discuss concerns and difficulties experienced while adjusting to a new life in the Home.

This same service is available on an ongoing basis.

A Care Review will be scheduled with the resident, family and the interdisciplinary team approximately 4-6 weeks following admission to ensure that the resident's needs are being met and to discuss areas of concern. Subsequently, a Care Review will be scheduled yearly for the same purpose.

If a resident requires or desires a discharge, the facility will endeavor to identify appropriate placement options in collaboration with the resident/authorized person. The facility will liaise with the Community Care Access Centre to assist the resident in coordinating community-based services.