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Resident Contract

Upon admission, the Social Worker provides the resident and family member(s) with a copy of the Resident Contract. The resident/family is asked to call the Accounts Receivable Clerk (613-731-0094, extension 227) in the Business Office to set up an appointment to meet to discuss the contract and the room rate that the resident will be paying.

The contract outlines:

• the obligations of the resident or substitute decision maker and

• the related obligations of the Home,

• what care and services are provided as part of the room rate and

• what goods and services must be paid for.